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Information for Homeowners

Elmhurst operates the UK’s largest membership scheme for Energy Assessors and Retrofit professionals. 

Although we do not directly provide EPC or retrofit services, our business is built on delivering unrivalled technical support to trained and qualified professionals; ensuring that homeowners receive a trusted and quality service.

You can be rest assured that all Elmhurst accredited members are:

✅ expertly trained and qualified, with a comprehensive understanding of energy calculations and Energy Performance Certificates (EPCs).
✅ able to provide helpful information to support your understanding of the EPC, the methodology behind it and the recommendations provided from your report.
✅ fully supported, with access to government approved  software and dedicated support to ensure an accurate assessment is carried out.
✅ regularly audited to ensure ongoing competence in their work.
✅ compliant with the latest government regulations and standards.
✅ fully insured to protect clients from accidental damage and also the replacement of EPCs that are shown to be defective.

Need to make a complaint?
Should you wish to make a complaint regarding an EPC or energy assessment produced by an Elmhurst accredited member, please follow our complaints procedure.

Need an EPC?

Elmhurst accredited members are trained and qualified to undertake energy assessments for new and existing buildings, nationwide. Use our search to find your nearest energy or retrofit professional.


The EPC Explained

Not sure what an EPC is? Can’t quite understand why or when one is needed? or perhaps you have one and are unsure what information it is providing. Your questions answered and more just a click away.


Minimum Energy Efficiency Standards (MEES)

Minimum Energy Efficiency Standards (MEES) are regulations that private rented landlords in England and Wales must comply with in order to let their property legally and reduce its carbon footprint.