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Head Office: Elmhurst Energy, 16 St Johns Business Park, Lutterworth, LE17 4HB

If you are planning to visit our offices, you can find information about how to find us and also where to park when you get here, by clicking on the links provided.

Wakefield Office: Elmhurst Energy, Ground Floor, Unit 6, Silkwood Business Park, Wakefield, WF5 9TJ

Scotland/NI Office: Elmhurst Energy Scotland, PO Box 19112, Motherwell, ML1 9FN

Team contact details

UK Member Support & Quality Assurance

T: 01455 883 257
E: existingdwellings-support@elmhurstenergy.co.uk 

Existing Dwellings Audits (for DEAs only)

Audit Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net
General Audit Enquiries Only: dea-qa@elmhurstenergy.co.uk

Audit Appeals: Click here

Domestic EPC Invalidations:
For Domestic EPC invalidations please use the ‘DEA EPC Status Change’ feature located within the Self Service tile of Access Elmhurst. More information available here.

T: 01455 883 231
E: nondomestic-support@elmhurstenergy.co.uk

Non Domestic Audits (for DEC/NDEAs only)

Audit Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net
Audit Enquiries Only: ndea-qa@elmhurstenergy.co.uk

Audit Appeals: Click here

Invalidation of DEC/EPC: Click here

T: 01455 883 236
E: onconstruction-support@elmhurstenergy.co.uk

New Build Residential Audits (for OCDEAs only)

Audit Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net  Contact Us
Audit Enquiries Only: ocdea-qa@elmhurstenergy.co.uk

Audit Appeals: Click here

Invalidation of EPCs: Click here

Other Departments

Elmhurst Design SAP enquiries

T: 01455 883 236

Housing Energy Reporting software enquiries

E: streamline@elmhurstenergy.co.uk
T: 01455 833 257

Energy Assessor Accreditation
ea_certification@elmhurstenergy.co.uk (for all energy assessor accreditation queries excluding renewals)
E: eacertificationrenewals@elmhurstenergy.co.uk (for all energy assessor renewal applications and queries)
E: eacpd@elmhurstenergy.co.uk (for all energy assessor CPD queries and submissions) 

T: 01455 883 253

Existing Members/Customers (E+W)

E: fiona.wilson@elmhurstenergy.co.uk
T: 01455 883 277
M: 07760 886 557

New Business (E+W)

E: martin.firth@elmhurstenergy.co.uk
T:  01455 883 285
M: 07771 924031

Existing Members/Customers and New Business (Scot and NI)

E: Alistair.Galloway@elmhurstenergy.co.uk

T: 01455 249 869
M: 07870 810987


T: 01455 883 254

Please have your account number ready when calling the Elmhurst Accounts Department.

For any media enquiries, please contact our PR team

E: ElmhurstPressOffice@lizmale.co.uk
T:  07778 778361