Helping social housing providers deliver retrofit at scale, with confidence
Protect housing assets, reduce delivery risk and create warm, safe homes through a more connected approach to retrofit delivery.
Social housing providers are under increasing pressure to protect their housing stock, improve resident wellbeing, meet compliance requirements and deliver against decarbonisation targets – all while managing financial pressures and growing responsibilities around issues such as damp and mould.
Delivering against these priorities across large and complex portfolios requires more than identifying what work needs to be done. Providers also need the right people, processes, data and assurance working together to maintain quality, visibility and control as programmes grow.
Elmhurst helps bring these elements together, supporting a more connected approach to retrofit delivery that strengthens existing capability, reduces risk and helps providers deliver better outcomes for their homes and residents.
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Elmhurst can help you combine the right expertise, services and support to strengthen your existing approach and deliver retrofit with confidence.
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Supporting Better Retrofit Delivery
There is no single route to successful retrofit delivery. Some social housing providers choose to build the capability to deliver retrofit in-house, others adopt a hybrid model that combines internal teams with external expertise, while some prefer to outsource more of the delivery process to trusted professionals.
Elmhurst can support you at any point on that journey. Rather than imposing a fixed, end-to-end solution, we provide the training, technology, professional networks and technical expertise you need to complement your existing teams, systems and processes. Our support for social housing providers includes:
Build capability where you need it
We understand that every provider will have different levels of internal expertise. Some may need to strengthen capability in EPCs, retrofit or damp and mould, while others may need a broader understanding of the roles, evidence and processes involved in PAS 2035 delivery. Elmhurst provides industry-recognised training in:
- Domestic Energy Assessment
- Damp and Mould Assessment
- Retrofit Assessment
- Retrofit Coordination
Training can be delivered remotely, in person or on demand depending on the course and your requirements, making it easy to build a bespoke package of training around your needs.
Access to trusted professionals and contractors
Where additional capacity or specialist expertise is needed, Elmhurst can help providers access its established UK-wide network of accredited professionals and contractors.
Our matchmaking support helps identify the right expertise for your programme, whether you need an individual professional or a larger contractor to support delivery. Those within Elmhurst’s accredited network are appropriately qualified, insured and supported, with ongoing quality assurance helping to provide confidence in the services they deliver.
Connected asset data and reporting
Elmhurst’s EPC data integrations are already embedded within many of the UK’s leading housing asset management systems, including:
- Infoshare / SAVA Intelligent Energy
- NEC
- PIMSS
- IRT
This means that, when you use Elmhurst-accredited professionals, the EPC data generated across your housing stock can feed into the systems you already use, helping reduce duplication, improve programme visibility and support more informed asset and retrofit planning.
Where required, Elmhurst can also support integration into bespoke asset management systems, helping you access and use the data in a way that works for your organisation.
A quality-driven retrofit project workflow
Retrofit OS is a PAS 2035 workflow platform that brings project management, evidence capture, installation activity, reporting and audit trails together in one connected environment.
Elmhurst integrates with Retrofit OS to help social housing providers and their delivery partners maintain clearer oversight, follow consistent processes and reduce risk across retrofit programmes.
This gives you a more joined-up way to manage PAS 2035 delivery, with the information and evidence you need kept visible and accessible throughout the programme.
Why partner with Elmhurst?
Choosing the right partner can make a real difference to the quality, control and success of your retrofit programmes.
With decades of industry experience, a strong focus on quality and flexible support built around your organisation, Elmhurst can help you deliver with greater confidence.
Click the arrows to discover what makes Elmhurst different.
Quality at the heart of delivery
Quality assurance is fundamental to how Elmhurst operates. From accreditation and auditing to technical support and training, our processes are designed to help maintain high standards and give you greater confidence in the people and services supporting your programme.
A wealth of industry experience
With more than 30 years’ experience in building energy assessment, Elmhurst brings deep technical knowledge and a strong understanding of the standards, regulation and practical challenges shaping retrofit delivery.
Support built around you
Every provider has different teams, systems, priorities and levels of internal capability. Elmhurst gives you the flexibility to strengthen the areas where you need support, rather than requiring you to adopt a fixed delivery model.
Connected to the systems you already use
Elmhurst is already integrated with many of the systems and processes used across social housing, helping you connect accredited professionals, EPC data, retrofit workflows and asset management more effectively.
A partner focused on your success
Elmhurst works alongside your existing teams, contractors and delivery partners to strengthen what is already in place. Our role is to support your programme, not compete with it, bringing independent expertise, quality assurance and practical support where it adds the most value.
Frequently Asked Questions
Yes. Elmhurst can complement your existing capability rather than replace it. Support can be tailored around the areas where you need additional expertise, training, accredited professionals, data integration or workflow support.
No. There is no fixed delivery model. Elmhurst can support in-house, hybrid and outsourced approaches, allowing you to choose the services and support that best fit your organisation and programme.
Yes. Elmhurst provides industry-recognised training across energy assessment, retrofit and damp and mould, helping you strengthen internal knowledge and develop the skills your teams need.
Yes. Where you need additional capacity or specialist expertise, Elmhurst can help connect you with its UK-wide network of accredited professionals and contractors, including matchmaking support based on your requirements.
Quality assurance is central to Elmhurst’s approach. Accredited professionals are appropriately qualified and insured and are supported through technical guidance, auditing and ongoing quality assurance.
In many cases, yes. Elmhurst EPC data is already integrated with a number of widely used housing asset management systems, including Infoshare/SAVA Intelligent Energy, NEC, PIMSS and IRT. Bespoke integrations can also be explored where required.
Yes. Elmhurst integrates with the ECO Surv PAS 2035 workflow platform, helping providers bring project management, evidence, installation activity, reporting and audit trails together within a connected environment.
Yes. Every provider has different priorities, internal resources and systems. Elmhurst can work with you to identify where support will add the most value and build an approach around your organisation rather than offering a fixed package.
Talk to Elmhurst about your current delivery model, priorities and any gaps in capability or capacity. We can then help identify the combination of training, accredited expertise, data and workflow support that best fits your programme.