About the Role

Elmhurst is the UK’s leading provider of training and accreditation for Energy Assessors and Retrofit Professionals. We are seeking an Administration Assistant to support Elmhurst Energy’s Regulatory Audit, Complaints, and Membership functions through efficient administration and quality assurance activities.

In this role you will support regulatory and compliance activities, process membership applications, assist with complaints administration, and maintain accurate records and databases.

What can I expect to do in the role?

About You

People are what make Elmhurst great. It is the drive and commitment of our people that creates our success, which is why we focus on recruiting and developing the best talent. Our ideal candidate will have:

✅ Minimum of 2 years experience in complaints handling, compliance, or regulatory environments.
✅ Excellent written and verbal communication skills.
✅ High attention to detail and ability to manage sensitive information.
✅ Strong organisational and time management skills.

While not essential, the following would be advantageous:

✅ Knowledge of energy assessment schemes (e.g., EPCs, DEC, SAP, etc.).
✅ Experience working within an accreditation or certification body.
✅ Familiarity with relevant legislation (e.g., GDPR, consumer protection laws).

The Benefits That Matter Most

We’ve built a culture where great people get great rewards. From career development opportunities to benefits that help you live your best life – you can find them at Elmhurst!