Elmhurst’s Retrofit Coordinator scheme is TrustMark approved and operates within the PAS 2035 specification for the energy retrofit of domestic buildings.
Those who hold a Level 5 Diploma in Retrofit Coordination and Risk Management will be eligible to join. As a member of our TrustMark approved scheme you can begin working with the retrofit supply chain; managing retrofit projects across the UK and producing retrofit plans in accordance with PAS 2035. You will also become recognised as a TrustMark Registered Business.
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Trained with Elmhurst? For full details about this limited-time offer please refer to the following Terms and Conditions. |
Join Elmhurst Energy
By completing our application form, you can unlock all the benefits of Elmhurst membership and become a TrustMark Registered Business.
You can also complete this form if you are joining from another accreditation scheme.
Why join Elmhurst’s Retrofit Coordinator scheme?
Our involvement in the preparation of PAS 2035 has allowed Elmhurst to develop a professional scheme which will help members to deliver quality. We understand the importance of your role, and its significance within all retrofit project. This is why we continue to invest in the scheme to ensure that all Retrofit Coordinators have what they need to ensure efficient and successful project delivery.
Experience the Elmhurst Advantage!
Elmhurst offers a range of benefits for members, including expert technical support, industry-leading software, free marketing materials and much more!
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Technical support that you can rely on!
We have the UK’s largest team of energy assessment experts, here to support you in your Retrofit role.
Our team will work with you to resolve any issues or answer any questions you may have.
Access to Elmhurst's Retrofit Coordinator Tool
You can access Elmhurst’s online Retrofit Coordinator Tool, which enables the creation, development and lodgement of Retrofit Plans directly to the TrustMark Data Warehouse.
The tool builds on TrustMark’s basic software solution by delivering a much smarter user interface and having additional features for quick and easy data entry.
Fully integrated with ECO Surv
For ECO funded retrofit work you can lodge your PAS 2035 retrofit plans through ECO Surv’s PAS 2035 Workflow platform, with information sent directly to Elmhurst and the TrustMark Data Warehouse.
Access to additional time saving tools
Online tools, such as Elmhurst’s Improvement Evaluator, can save you hours when it comes to getting the key information that you need for your projects.
Greater Exposure for your Business
Add your name and services to one of the industry’s best online directories for energy and retrofit professionals.
Our directory receives thousands of searches every month! We signpost this directory to Installers, Social Landlords, Local authorities and more to ensure that you receive increased business, just by being a member with us.
Discounted Continuing Professional Development (CPD)
All Elmhurst CPD training events will be automatically discounted for you. Free CPD can also be claimed from our regular technical bulletins and ‘Energy Matters’ publication.
Resources to Help your Business Thrive
Whether it’s free marketing material, CPD or business guides, we are here to support you and your business, wherever you are in your journey.
These resources will help you and your business to stay ahead of the competition and grow.
Confidence with Auditing
At Elmhurst, we’re dedicated to offering you comprehensive support and resources to ensure that, if and when you’re selected for an audit, you can approach it with confidence and a clear understanding of what lies ahead.
How Does Elmhurst Compare?
Take a look at how Elmhurst compares to other accreditation schemes available in the UK – click the button below!
Fees
Retrofit Plan Submission Fees
£10.82*
*This price excludes VAT. In addition to this fee, Retrofit Coordinators will also be charged by TrustMark. Please visit the TrustMark website for information on their fees.
Membership Fees
Application Fee and 1st Year’s Membership – £445 + VAT
Membership Fee in 2nd and subsequent years – £350 + VAT
How Does Elmhurst Compare?
| Elmhurst Energy | Other Accreditation Schemes |
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| Access to Industry leading Technical Support teams across covering all areas of energy assessment | ✔ | ❌ |
| 100% Independent (Do not compete with members) | ✔ | ❌ |
| Regular Technical Bulletins and guidance documents | ✔ | ❌ |
| Exclusive Members Area | ✔ | ✔ |
| Intuitive and cutting-edge mobile and online software | ✔ | ❌ |
| Entry onto public Find-an-Assessor Directory | ✔ | ❌ |
| Bespoke training options | ✔ | ✔ |
VIEW FULL COMPARISON TABLE >
Exclusive offers from TrustMark
TrustMark works with industry-leading organisations to offer Registered Businesses (Accredited Retrofit Coordinators) exclusive offers and discounts that can benefit them both in their working and personal lives. By Joining the Elmhurst’s Accreditation Scheme you will get access to exclusive offers as demonstrated in the video below.
What Do Elmhurst Members Say?
Frequently Asked Questions (FAQs)
For support with your application, please contact the accreditation team on the below:
Alongside your personal/contact information, you will need to upload:
- Proof of identity,
- Certificate of Qualification,
- Proof of additional insurance cover (£250,000 PI & PL cover).
Once you submit your application, the Elmhurst accreditation team will process it and get in touch if any information is missing.
One your application is processed, you will receive a welcome email with login instructions to the Elmhurst members area; this will provide you with access to our online software, welcome packs and relevant guidance documents.
Elmhurst aims to process all applications within 7-10 working days.
For technical support, please contact our retrofit support team:
Tel: 01455 249 829
Email: retrofit-support@elmhurstenergy.co.uk
Yes, in order to join our Retrofit Coordinator scheme you will need to supply a copy of your relevant insurance documents.
The defined minimum level of cover is £250k PI & PL per property, or as required by client. This insurance should state that it covers the activities of a ‘Retrofit Coordinator’.
Elmhurst Energy’s insurance partner, Towergate, have teamed up with Caunce O’Hara (Markel Insurance Company) to provide insurance solutions for energy and retrofit professionals.
You can get a quote for Retrofit Coordinator insurance by clicking here.
As a Retrofit Coordinator, you can access the following software:
Improvement Evaluator: https://www.elmhurstenergy.co.uk/improvement-options-evaluator-software/
Integration with ECO Surv: Integration with ECO Surv to improve your project management. Fees apply. Please visit the ECO Surv website for more information: https://www.eco-surv.co.uk/
The costs for using the relevant software are as follows:
Improvement Evaluator: £5 + VAT (This charge will be applied after you have confirmed the selection of an assessment or imported an XML file).
Yes. If you are currently accredited with another certification scheme you can join Elmhurst by clicking the link above, or alternatively using our switch form if you require more information.
Yes. Elmhurst members have access to a range of free and 10% discounted CPD, in the form of technical bulletins, training courses, on demand webinars, the Energy Talks podcast, the Energy Matters magazine and much more.
Yes. You can submit your application to join multiple Elmhurst schemes, as long as you hold the relevant qualifications.
Better yet, if you are a member of two or more certification schemes, or one certification scheme and one competency scheme, you may be eligible to become an Elmhurst Better Buildings Consultant.
It is important that assessors maintain a good level competency in order to deliver quality assessments to homeowners. If you have spent time away from the industry, you may be required to undergo refresher training, or retraining, to ensure that you are up to date with industry changes.
For further information and advice on what level of training you may need, please contact our retrofit support team.
TrustMark is the quality mark within the PAS 2035 framework. It delivers an Industry Code of Conduct, a Consumer Charter and a framework of technical standards for all retrofit professionals which would include Retrofit Coordinators.
As part of the application process to become an accredited Retrofit Coordinator with Elmhurst, our team will use the information you provide to automatically set you up on the TrustMark Business Portal. Following this you will receive a welcome email directly from TrustMark which will provide you with your TrustMark Licence Number and relevant login details.
You can check out all of the features of the TrustMark Business Portal here.