Our Mission and Values
Our mission is to provide our members and customers with the highest quality, authoritative energy assessment products and services, which will promote energy efficiency and environmental responsibility, and support the development of their business. After all, their success is our success. We will continuously drive the energy assessment industry forward through unrivalled customer support, innovative products and a wide range of complementary energy and property services. To deliver excellence to our members and customers we understand that we must provide our employees with a working environment underpinned by openness, integrity, respect and opportunities for personal development.
We are guided by clear values and standards in how we do business. Our values characterise the basis of our mission and the way we deal with our members, customers, colleagues and the wider industry. We believe these values are the reason for Elmhurst’s exceptional level of customer retention and loyalty.