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Contact Us

In order for you to contact Elmhurst, simply click on your chosen department and the contact details will be displayed. Alternatively, head office details are displayed opposite.

 

UK Member Support & Quality Assurance (including England, Wales, Scotland and NI members)

Existing Dwellings Team
(For all existing domestic queries including domestic green deal advisor and inventory)

E: existingdwellings-support@elmhurstenergy.co.uk

T: 01455 883 257
F: 08723 520 659

Existing Dwellings QA (for DEAs only)

QA Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net  
QA Enquiries Only: dea-qa@elmhurstenergy.co.uk

What's this? The Elmhurst Support Portal E.S.P. is an online ticketing system allowing all Elmhurst members to log a query in a secure online environment, the query is logged, tracked and dealt with by the relevant team. Queries from non-members should be emailed to the relevant team.

What's this? The QA Hub is a secure online portal where members can upload, submit, track and manage their QA account. 

Non-Domestic Team
(For all non domestic queries including DEC's and non domestic green deal advisor)

E: nondomestic-support@elmhurstenergy.co.uk
T: 01455 883 231
F: 08723 527 824

Non Domestic QA (for DEC/NDEAs only)

QA Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net  
QA Enquiries Only: ndea-qa@elmhurstenergy.co.uk

What's this? The Elmhurst Support Portal E.S.P. is an online ticketing system allowing all Elmhurst members to log a query in a secure online environment, the query is logged, tracked and dealt with by the relevant team. Queries from non-members should be emailed to the relevant team.

What's this? The QA Hub is a secure online portal where members can upload, submit, track and manage their QA account. 

New Build Residential Team
(For all domestic new build enquiries)

E: onconstruction-support@elmhurstenergy.co.uk
T: 01455 883 236
F: 08723 526 525

New Build Residential QA (for OCDEAs only)

QA Submissions Only: The QA Hub is available via Access Elmhurst or elm-qa.elmhurstenergy.net  
QA Enquiries Only: ocdea-qa@elmhurstenergy.co.uk

What's this? The Elmhurst Support Portal E.S.P. is an online ticketing system allowing all Elmhurst members to log a query in a secure online environment, the query is logged, tracked and dealt with by the relevant team. Queries from non-members should be emailed to the relevant team.

What's this? The QA Hub is a secure online portal where members can upload, submit, track and manage their QA account. 

 

Other Departments

Software Sales
(Design SAP software and Streamline EPC only)

New Build Residential Software (Elmhurst Design SAP enquiries only)
E: softwaresales@elmhurstenergy.co.uk
T: 01455 883 236
F: 08723 520 970

Stock Profiling Software (Streamline EPC software enquiries only)
E: streamline@elmhurstenergy.co.uk 
T: 01455 833 257
F: 08723 520 659 

Administration/Certification
(For all energy member and green deal advice organisation certification queries)

Energy Assessor Certification
E
: eacertification@elmhurstenergy.co.uk (for all energy assessor certification queries excluding renewals)
E: eacertificationrenewals@elmhurstenergy.co.uk (for all energy assessor renewal applications and queries)
E: eacpd@elmhurstenergy.co.uk (for all energy assessor CPD queries and submissions) 

T: 01455 883 253
F: 08715 284 656 

Green Deal Certification
E: gdcertification@elmhurstenergy.co.uk (for all green deal organisation queries excluding renewals)
E: gdcertificationrenewals@elmhurstenergy.co.uk (for all green deal organisation renewal applications and queries)

T: 01455 883 253
F: 08715 284 656 

Business Development
(For new business enquiries in Eng and Wales only)

E: vicki.gilbert@elmhurstenergy.co.uk
T:  01455 883 285
M: 07890 542 307
F:  08723 524 582 

Accounts

E: accounts@elmhurstenergy.co.uk
T: 01455 883 254
F: 08717 143 964 

Please have your account number ready when calling the Elmhurst Accounts Department

Marketing

E: marketing@elmhurstenergy.co.uk
T: 01455 883 242
F: 08717 143 964